Saturday, June 25, 2016

Samsung galaxy ace boot loop help please

Hi all,
I tried to back up my samsung galaxy ace and when accessing the playstore the device froze and upon a battery pull
started to get stuck on the samsung logo or a continual system reboot without ever making it into android. I tried a long battery pull, rebooted the system and wied the cache partition none of which worked.

I was hoping to get the text messages and contacts off the internal storage so these can be transferred to a new phone.

Since then I have downloaded the SDK kit for google and downloaded the ADB drivers and can access ADB from a command prompt window.
I am hoping to be able to use ADB to use the "pull" command to retrieve files from the internal storage but when using the ADB devices command the phone does not show up so doing anything with ADB is not an option.

When I put the phone in download mode windows recognised it with an exclamation mark. I downloaded Kies and then windows started associating it with a CDC driver (whatever that is) but I cannot force windows to see the ADB driver.
I have tried manually pointing it to the ADB driver stored within the SDK ...folders but it just won't see it.

Further, I downloaded Clockworkmod for the galaxy ace as I hoped that it would give me options to boot into nandroid and get the files that way. It said the upgrade of firmware worked but now unless I force download mode when starting up, the phone goes straight in to the reboot system now, apply update etc menu but then says"E:failed to mount /system (Invalid argument)" twice and that's it.

I do not have usb debug enabled.

So, help needed please all you kind people out there. How I make windows see the ADB drivers or get it to recognise the phone for ADB access or is there any other way I can get these files off, by installing CWM I've only played around with the boot software and not the actual OS so the data should still be there, am I right?

These texts messages are more than important , both they and the contacts are crucial.

This all happened when I was trying to back up the data and now I can't.
I don't need to spare the phone just the data, surely someone somewhere can get at it?

Thanks


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